Effective May 24, 2018
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Volusion to power our online store--you can read more about how Volusion uses your Personal Information here: https://www.volusion.com/privacy-policy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Twitter: https://twitter.com/privacy?lang=en
- YouTube: https://www.youtube.com/static?template=privacy_guidelines
- Google Plus: https://www.google.com/policies/privacy/
- Pinterest: https://about.pinterest.com/en/privacy-policy
- Instagram: https://www.instagram.com/about/legal/privacy/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Sharing of Information with Third Parties
Under no circumstances will Onelifeusa sell or trade your personal information to third parties. We may share or transfer your personal information to third parties in the following cases:
- To respond to subpoenas, court orders, or legal process, to prevent fraud or imminent harm, or to establish or exercise our legal rights or defend against legal claims; or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Children Personal Data
We do not knowingly collect personal information from children under 13 years of age. If you are under the age of 13, please do not submit any personal information through our Services.
Links to Third Party Websites
Accessing, Updating and Removing Personal Information
Upon request, we will provide you with information about whether we hold any of your personal data. Users who wish to correct, update or remove any personal details including those from a testimonial or a case study throughout our Services may do so either by accessing their user account or by contacting us at email@example.com.
Opt-Out of Communications
You may opt-out of receiving communications from us, remove your information from our database, and choose not to receive future communications from Provide Support by using the 'unsubscribe' option in the email received from us or by contacting us at firstname.lastname@example.org. However, for as long as you are subscribed to our paid service, you will still be receiving billing-related messages and password recovery emails from us.
International Data Transfer
If you reside outside of the United States, please note that we may transfer your personal data outside your country. By submitting your personal data or making this data available while using our Services, you consent to such transfer.
Data privacy and security is the highest priority for Provide Support. We take all reasonable and appropriate measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We offer a secure connection option in our system. We use the latest TLS protocol with industry-strength AES-256 encryption. If the confidentiality of your chat sessions is important, this feature should be used. If you decide not to use the secure connection, your conversations may be unlawfully intercepted by third parties during transmission over the Internet.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
[Re: Privacy Compliance Officer]
PO Box 888, PB, FL 33480
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.